A change-of-directors filing can stall even when the form itself is filled in correctly. Often, one document, the incoming director's consent, was missing when the filing went in.
What the incoming director provides
A new director signs a written consent to act. This is not optional paperwork. CAC ties the appointment itself to this document.
Beyond the consent, expect to gather a means of identification, a residential address and a specimen signature. These build the entry that appears on the public register once the filing goes through.
Get these from the incoming director before you start the online form, not while it is open. A half-finished filing left overnight can time out.
A common hold-up is a signature that does not match across documents. If the incoming director signs the consent one way and their identification another, sort that out before you submit, rather than after a query comes back.
What the outgoing director's file needs
An exit needs its own paper trail, even though CAC's form is short on this side. Keep the resignation letter, or the board minutes recording a removal, with the company's records.
If the office ended through death, keep whatever documents the family or estate can provide showing the date. When a company director dies: what CAC needs covers that situation on its own.
A clear paper trail matters later, if a bank or an auditor ever asks why a name left the register on a particular date.
Why particulars alone can trigger the same filing
Not every filing in this group is an appointment or an exit. A serving director's own details, such as a new residential address, uses the same form and the same deadline.
In that case, you are not gathering a fresh consent to act. You are updating one field on an existing entry, and the identification you supply should match what CAC already holds for that director.
Do not assume a small change, like a spelling correction on a name, needs less paperwork. CAC still wants the same standard of proof behind it.
The check before the portal accepts anything
Complete documents are not the whole story. Up-to-date annual returns and PSC information before CAC will process the filing at all.
This check runs ahead of the documents you have prepared. A company with an outstanding annual return will not get past it, no matter how tidy the consent-to-act letter looks.
Confirm your company's own filing history first. CAC change of directors: the deadline sets out how this prerequisite interacts with the filing window itself.
Keeping copies once you file
Save a copy of everything you submit: the consent to act, the identification used, and any resignation letter or minutes behind the exit.
A company secretary or the next person handling your CAC filings will thank you for a folder that already has this sorted, rather than one assembled from memory months later.
Once your documents are ready, CAC change of directors: the deadline sets out the filing window itself. The CAC registration hub links related posts on directors, shares and other post-incorporation changes.